- think through all the logistics, ideally, together with the team
- make sure the sessions are conducted consistently, from one to the next
- back up the main researcher in case something drastic happens — someone else could easily fill in
Each person in a session is an actor, whether participant or observer. The moderator is the director. If the script for a study includes instructions for all the actors in the session as well as the director in addition to documenting what words to say, everyone involved will give a great performance.